Technology created by market-leading drainage and water supply pipe specialist Auger has been highly commended in a top insurance industry award.
The Clarity suite was shortlisted for the Wireless Wizard Award – the best business project dependent on mobile technology – as part of the Digital and InsurTech Awards 2017. The awards are designed to showcase the way the insurance sector develops new ways to harness technology and create innovative methods to drive business processes forward. Auger, based in the Wirral and serving the insurance sector nationwide, created Clarity as a suite of mobile and digital applications for clients, customers, its team of field engineers and internal operations staff. It is estimated that the software has helped to reduce claim duration by 40 per cent. Neil Wilks, head of technology and finance at Auger, said: “Clarity was a response to changing requirements across the insurance sector, and helps supply customers with information and transparency, helps the insurer with processes and speeds up the insurance process for all involved. “Feedback has been fantastic, and it was great to see it gain industry recognition with a good showing at the Digital and InsurTech Awards.”
Clarity has also been shortlisted for the Excellence in Claims Technology category at the Insurance Times Awards next month. Meanwhile, in September, Auger was also named winner of the Wirral Business Awards 2017’s Customer Services award and in June were nominated for The British Insurance Awards Claims Initiative of the year – Outsourced Partner.