Please see below for the contact details for the responsible personnel and escalation points for each type of correspondence.
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Contact:
Joshua Andre, Senior Quality Co-ordinator | joshua.andre@auger.co.uk (copied to chris.cowen@auger.co.uk)
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(If you experience any delays or urgent circumstances, please see escalation contact below).
Escalation:
Elliott Jones, IT Coordination Lead | elliott.jones@auger.co.uk
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Customer Operations Team:
admin@auger.co.uk or 0151 630 5886
(If you experience any delays or urgent circumstances, please see escalation contact below).
Escalation:
Bethan Gee, Customer Operations Manager | bethan.gee@auger.co.uk
Callum Ridgway, Customer Operations Manager | callum.ridgway@auger.co.uk
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Chris Cowen, Client Relationship Manager | chris.cowen@auger.co.uk
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Customer Relations Team:
customer.relations@auger.co.uk or 0151 630 8626
(If you experience any delays or urgent circumstances, please see escalation contact below).
Escalation:
Charlotte Murray, Customer Relations Manager | charlotte.murray@auger.co.uk
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Compliance Team:
compliance@auger.co.uk (copied to chris.cowen@auger.co.uk)
(If you experience any delays or urgent circumstances, please see escalation contact below).
Escalation:
Charlotte Walsh, Senior People & Compliance Co-ordinator | charlotte.walsh@auger.co.uk
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Data Team:
data@auger.co.uk (copied to chris.cowen@auger.co.uk)
(If you experience any delays or urgent circumstances, please see escalation contact below).
Escalation:
Thomas Harland, BI & Data Manager | thomas.harland@auger.co.uk
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Finance Team:
(If you experience any delays or urgent circumstances, please see escalation contact below).
Escalation:
Rebecca Grossie, Head of Finance | rebecca.grossie@auger.co.uk
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Michael Hearty, Head of External Operations | michael.hearty@auger.co.uk
(If you experience any delays or urgent circumstances, please see escalation contact below).
Escalation:
Will Brewster, Operations Director | will.brewster@auger.co.uk