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Our mission is to do ‘whatever it takes’ for our customers, colleagues & communities.

With over 30 years of expertise in our sector, we specialise in the handling of drainage, water mains and off-mains claims, and carry out subsidence site investigations on behalf of several major UK insurers.

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We’re renowned for our first-class customer experience

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We complete 99% of our work with our own engineers

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We develop leading
technology in-house to
handle our claims

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We provide the best data & market insight in the industry

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Our solutions balance practicality, cost, policy terms & customer & client interests

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We established our Auger Academy training programme in 2016

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We have 30 years of experience in handling Underground Services claims

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We have strong ESG
credentials & have set
targets to reach net zero

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Our DrainShield, TankShield & WaterShield warranties give customers ultimate peace of mind

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Our works are completed by skilled engineers & comply with all relevant standards

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What a fabulous company. We felt reassured by Auger every step of the way, and had total faith in them. We received first-class customer service and I could not recommend them more. Thank you Auger!

Mrs Harnett

DRAINAGE SERVICE

OFF MAINS SERVICE

WATER MAINS SERVICE

SUBSIDENCE SERVICE