PRE-PURCHASE SURVEY

At Auger, our Pre-Purchase Survey gives buyers and sellers complete peace of mind, combining expert drainage and off-mains inspections of setups including Combined Systems, Public Sewer Connections, Septic Tanks, Sewage Treatment Plants and Klargester systems, tank emptying and CCTV-led assessments with a clear, easy-to-understand report on condition, compliance, lifespan and any recommended works. With over 30 years of underground services expertise, we prioritise identifying the most suitable and cost-effective solution for every customer, so you can make informed decisions with confidence and trusted support every step of the way.

Our Investigation - £750 +VAT

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What’s Included? | What’s Our Process? | Who Will Be Involved? | Why Choose Us? | Case Studies | Testimonials | FAQ’s

PRE-PURCHASE SURVEY

For peace of mind, no matter which side you’re on…

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TANK EMPTYING

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In-house tank emptying for a fast, reliable service

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Comprehensive assessment of Septic Tank, Sewage Treatment Plant & Cess Pit arrangements

SYSTEM IDENTIFICATION

REGULATORY COMPLAINCE

Verifying compliance with environmental regulations

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Preventing future failures through an accurate system assessment

CONDITION INSPECTION

SYSTEM PERFORMANCE

Identifying opportunities to optimise performance

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Customer-friendly report summarising outcomes & a Quote for any repairs

COMPREHENSIVE REPORT

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DRAINAGE FIELD REVIEW

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Expert review to ensure future-proof operation

REMEDIAL WORKS

Compliance solutions & replacements, including mains sewer connection by Street Works-approved engineers

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AFTERCARE

Ongoing support for long-lasting off-mains drainage performance

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Non-intrusive inspections of your underground drainage systems

CCTV SURVEYS

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Proven testing delivering complete clarity across your drainage network

DYE TESTING

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High pressure cleaning to keep drainage systems flowing freely

PRESSURE JETTING

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Targeted root cutting to prevent blockages & damage

ROOT CUTTING

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Customer-friendly report summarising outcomes & a Quote for any repairs

COMPREHENSIVE REPORT

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Specialist solutions including lining, re-rounding & lateral cutting by Street Works-approved engineers

REMEDIAL WORKS

AFTERCARE

Ongoing support for long-lasting drainage performance

OUR PROCESS AT A GLANCE

1

ENQUIRY RECEIVED

We receive your request for a call back. We will contact you to introduce ourselves & gather some information regarding your property & system before discussing your options & how we can help.

2

AUGER ATTEND

If you opt for an investigation, we’ll arrange for your septic tank to be emptied where necessary & attend your property. We'll build a complete picture of your system, identifying any defects or potential weaknesses, & collecting information regarding off-mains system compliance, performance & expected lifespan where necessary.

3

REPORT & QUOTE

Based on the information gathered during the site visit, we’ll prepare a comprehensive report covering compliance outcomes & comments on lifespan if related to an off-mains system, identifed system failures, recommended remedial works where necessary, & an accompanying quotation for those works.

4

CUSTOMER DECISION

Once you receive our report, you will have the information needed to make an informed decision on the appropriate next steps. Should remedial works be required & you choose for us to carry them out, we will complete the work & provide a 3-Year AugerShield Guarantee covering all repairs.

To find out more, click here our Pre-Purchase Survey FAQ’s…

WHO WILL BE INVOLVED IN THIS SERVICE?

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Will Brewster

Commercial Director

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Michael Hearty

Head Of Field Operations

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Callum Ridgway

Customer Operations Manager

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Jacob Ireland

Drainage Operations Supervisor

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Reece Howell-Pratt

Senior Drainage Technician

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Toby Wilkinson

Lead Drainage Co-ordinator

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Claire Pugh

Drainage Claims Technician

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Lee Carey

Drainage Claims Technician

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Daniel King

Drainage Claims Technician

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Jemma Holloway

Drainage Claims Technician

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Thomas Gavin

Customer Service Apprentice

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Ana Clark

Senior Off Mains Advisor

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Zach Rowlands

Off Mains Co-ordinator

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Tom Sharrock

Off Mains Claims Technician

WHAT ARE THE BENEFITS OF OUR SERVICE?

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We are known for being the best in the industry, with 30+ years of knowledge & experience

INDUSTRY EXPERTS

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We put our customers at the heart of everything we do, keeping your best interests in mind at every step

CUSTOMER FOCUSED

QUICK & EFFICIENT

We prioritise proactivity without compromising on quality, ensuring a swift service is delivered every time

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INNOVATIVE

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We use innovative technology & equipment to provide eco-conscious no-dig solutions where possible

PERSONAL SERVICE

We don’t use subcontractors, meaning you’ll only deal with Auger people at every step in your journey

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We provide an AugerShield guarantee on all repair works completed, giving you peace of mind

PEACE OF MIND

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COMPLIANT

We hold ISO accreditations in Health & Safety, Quality & Sustainability, guaranteeing a low-risk service

OUR CASE STUDIES

A Sewage Treatment Plant installed above-ground and enclosed in a wooden boxed structure.

ABOVE GROUND STP INSTALLATION

Cumbria

After storm flooding submerged a Sewage Treatment Plant, it was replaced with a new 10PE pumped-outlet unit installed above ground to prevent future flooding.

Find out more

A Sewage Treatment Plant being installed. There is a large hole in a grass surface with a Septic Tank part-buried within it.

STP & DRAINAGE FIELD INSTALLATION

Yorkshire

After the customer’s tank split and overflowed, a successful percolation test allowed installation of a new Sewage Treatment Plant with a Drainage Field outlet.

Find out more

A Septic Tank buried beneath the ground with two inspection chambers visible at surface level.

SEPTIC TANK REPAIR

Wiltshire

The customer’s Septic Tank cover had been damaged as a result of an external force / loading from above. We were able to repair this, avoiding significant replacement costs.

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A Septic Tank part-buried within a hole created on a grass surface.

SEPTIC TANK INSTALLATION

Scotland

After a collapsed baffle prevented emptying, we completed a like-for-like Septic Tank replacement connecting to the existing outlet under SEPA rules.

Find out more

A service deserving of an industry-leading NPS of 80+

Your Engineer was so helpful - he shared lots of useful information about our Water Treatment Plant & we now know more than we ever did.

Mr & Mrs Walsh

My parents were apprehensive about such a big job but your team have given them peace of mind. We’ll miss having them around when the job is done!

Mr Jameson

I have been stressed & worried but I now feel so at ease. Your Engineer explained everything about our system & put our minds at rest.

Mrs Prutch

REQUEST A CALLBACK

If you’d like to chat to a member of our team about how we can help, please fill in the form below and we will be in touch within 2 working days.

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